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NEED HELP...

Please create a technology ticket providing the best contact number to reach you!

Or, email helpme@themetroschool.org

Technology Help Instructions

IPAD BASICS

HOW TO TURN ON / WAKE UP YOUR IPAD

When you first receive your iPad it will be powered on and configured already.  You will just need to wake it up.

To wake or unlock your iPad, press the Home button at the bottom of the screen.

botton

If your iPad needs to be powered on, press the top button and hold until the Apple logo appears.

botton

HOW TO CHARGE YOUR IPAD

To charge your iPad, connect the iPad to a wall outlet with the power adapter and the USB cable.

HOW TO CHARGE YOUR IPAD

How to show the percentage of the battery

  1. Tap the Settings app 

  2. Tap on the Battery option

  3. Turn on the Battery Percentage option

How to restart your iPad

HOW TO CONNECT TO YOUR HOME WIFI/INTERNET

When you first receive your iPad it will be connected to the school's wifi automatically.

To connect your iPad to your home wifi or any other wifi, 

  1. Tap the Settings app 

  2. Tap the Wifi option

  3. Tap on the network option you would like to join

  4. Enter the password 

HOW TO CONNECT YOUR KEYBOARD CASE

When you receive your iPad it will have either a ZAGG Keyboard case or a Nutkase Keyboard case.  This is called a Bluetooth keyboard that will need to be connected/paired with your iPad to be able to use.

How to connect/pair your ZAGG Keyboard

To connect/pair your iPad with the ZAGG Keyboard,

  1. Open the Settings app 

  2. Tap the Bluetooth option

  3. Turn the Bluetooth option on

  4. Turn the keyboard on and the keyboard will light up

  5. Hold down one of the Bluetooth keyboard buttons until ZAGG Keyboard displays under Devices on the iPad screen

  6. Tap the ZAGG Keyboard option on the iPad screen.

  7. It should display Connected now.

To view more information about the ZAGG Keyboard view these instructions.

How to connect/pair your Nutkase,

  1. Open the Settings app 

  2. Tap the Bluetooth option

  3. Turn the Bluetooth option on

How to disconnect your iPad bluetooth keyboard