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Please create a technology ticketproviding the best contact number to reach you!

Or, email helpme@themetroschool.org

Technology Help Instructions

As a new student, you will receive a login to the primary school technology systems: Gmail, Adobe Connect, Schoology, and PowerSchool.

How to login to your email the first time

As a new student, you will be assigned a new email, which is a Gmail account from Google. That Gmail will be your last name with a period and number before the domain @themetroschool.org. We often refer to this as your last name dot number. For example, if your last name is smith, then your email would be smith.20@themetroschool.org.

When you receive your new account, you will receive a default password. That default password will be MetroSchool!2 keeping in mind the importance of the capital letters and the exclamation mark.

On your assigned iPad,

1. Tap the Settings app 

2. Tap on the Passwords & Accounts option

3. Tap Add Account

4. Select Google

5. Select Continue when the iPad displays "Settings" Wants to Use "google.com" to Sign In

6. Type in your assigned email address and tap Next

7. Type in the default password MetroSchool!2and tap Next

8. Select Not Now when the iPad displays the option to save the password

9. Read and tap Accept for the Google welcome message

10. Create a password

    1. Passwords must be 10 characters long

    2. Must have 1 capital letter

    3. Must have 1 lowercase letter

    4. Must have 1 number

    5. Must have 1 special character (ex. !@#$%)

11. Type the password in both fields and tap Next

**NOTE THE DEFAULT PASSWORD IN THE VIDEO IS DIFFERENT - THE CORRECT DEFAULT PASSWORD IS MetroSchool!2 **

How to login to your Adobe Connect for the first time

As a new student, you will receive an email with your Adobe Connect login information. The email will be from admin@adobeconnect.com. It will have your username, (temporary) password, and the web address to visit.

On your assigned iPad,

1. Tap the Gmail app

2. Find the email from admin@adobeconnect.com

3. Tap Explore Adobe Connect

4. Tap Open for Safari

5. Tap in the Username field

6. Type your email address

7. Tap in the Password field

8. Type in the default password MetroSchool!2 and tap Login

9. Tap in the Old Password field

10. Type the default password MetroSchool!2

11. Create a password

    1. Passwords must be 10 characters long

    2. Must have 1 capital letter

    3. Must have 1 number

    4. Must have 1 special character (ex. !@#$%)

12. Tap in the New Password field and type the newly created password

13. Tap in the Confirm Password field and re-type the newly created password

14. Tap Submit New Password

15. This will log into Adobe Connect

16. Tap Done in the upper left corner of the window

NOTE THE DEFAULT PASSWORD IN THE VIDEO IS DIFFERENT - THE CORRECT DEFAULT PASSWORD IS IN THE EMAIL